the TiVolution will be ...

Posted on Wednesday, Apr 19, 2006 at 03:12 PM in

Jim Barton has an extensive article detailing the challenges faced in designing and rolling out the TiVo service.

The two burdens that are probably most annoying to the user are a complex and difficult control interface and lack of reliability. Reliability is not just about whether a computer system functions or not. It encompasses expected behavior, lack of ambiguity, and recovery from unusual events, such as loss of power or network connectivity.

Comments

Andre Lewis says

Oscar, this is a really interesting article which I hadn't seen before. It really underscores what a great job Tivo did.
Posted Monday, May 1, 2006 at 12:52 AM

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